Shipping and Handling - Italian Wine Merchants (IWM)

Shipping

Terms & Conditions

Temperature Advisory
Please note that in order to protect wines from being damaged, IWM will not send shipments via Ground or 2nd Day Air service to areas experiencing extremely inclement weather. If you require an immediate shipment, select Next Day Air service by our selected carrier. Please feel free to contact us at (212) 473-2323 to discuss your shipping options.

Shipping & Handling
Please note that orders are processed within 48 hours if placed between Monday and Friday before 5:00pm (EST). To guarantee this service, please contact a representative at (212) 473-2323.

Fees
Orders within Manhattan will be delivered. Please include apartment/suite number and any special delivery instructions. An adult must be present during business hours to receive and sign for packages. A delivery fee of $12.75 will be charged for orders totaling less than $175.00; delivery in Manhattan is free for orders totaling $175.00 or more for a single delivery.

UPS ground shipping is available for orders sent to most states. UPS shipments will be charged along with the order. FedEx will be used for shipments to certain locations; these shipments will be charged by FedEx to the credit card provided for the order. Please note that shipping is not available to P.O. Boxes.

Handling costs apply to all shipments sent outside Manhattan and will be charged along with the order.

Restrictions
Shipments to Illinois, Indiana, Kentucky, Massachusetts, Montana, Michigan, Pennsylvania, Tennessee and Utah are limited to non-alcoholic items such as glassware, books, and antique corkscrews. IWM similarly ships non-alcoholic items worldwide and will charge the applicable UPS fees.

Weather Conditions
Extreme weather conditions can damage wine. IWM recommends second-day shipping outside Manhattan for all urgent orders placed during particularly hot or cold months and will not be responsible for damage to orders placed for regular ground shipping at these times. For help determining how and when your order should be shipped, call (212) 473-2323.

Wine Club Shipping
Orders within Manhattan will be delivered; a delivery charge of $12.75 per month applies for the Exploration and Big Wines wine club and will be charged along with membership and other fees. UPS ground shipping will be used for most members; these shipments will be charged along with membership and handling fees. FedEx will be used for certain locations; these shipments will be charged monthly by FedEx to the card provided here. Handling costs apply to all orders outside Manhattan and will be charged along with membership and other fees. Shipping and handling rates will vary depending on location and typically fall between $18.00 and $23.00 per month based on standard UPS Ground estimates. Expedited services are available upon request. We cannot ship to P.O. Boxes. Wines are sent monthly (around the 15th of each month) except in the case of extreme temperatures; changes to shipment dates will be based on the discretion of IWM to avoid exposing wines to harmful weather conditions. Special shipping requests can alter costs.

General Terms of Purchase
Any wine sold to you from Italian Wine Merchants is sold in New York and title passes to you, the buyer, in New York. The buyer is solely responsible for shipment of wine. We make no representation concerning your legal rights to ship or receive wine into any state outside New York, and we cannot ship wine to certain states. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to your selected destination. You must be 21 years or older to buy wine. By placing your order with Italian Wine Merchants you certify under penalty of perjury that you and the recipient are at least 21 years old. When the wine is delivered, the recipient will be required to show identification proving that he or she is at least 21 years old. Italian Wine Merchants is not responsible for errors or omissions. Prices are subject to change due to availability and issue date. These terms apply to all sales and are the basis upon which orders are accepted. They will apply to all future transactions unless stated otherwise in writing.

Note: Prices are subject to change based on availability.

About IWM